Add additional layer for "Close CTA" function
We have a use case
where we're wanting to close CTAs based on when users log back into the system.
The original CTA opens when a user has not logged in to our system for 45+ days.
What we would like to do is basically reverse the criteria for another rule
that would automatically close the existing CTA once a user logs back in to the
system so the CSM knows the risk has organically been resolved.
where we're wanting to close CTAs based on when users log back into the system.
The original CTA opens when a user has not logged in to our system for 45+ days.
What we would like to do is basically reverse the criteria for another rule
that would automatically close the existing CTA once a user logs back in to the
system so the CSM knows the risk has organically been resolved.