Add images to PMs
Hi,
Is it possible to add images and files attachment to PMs?
Actually there are some types of questions which cannot be resolved without screenshots or logs which contain private/personal data (licensing etc). Obviously we cannot ask customers to post such files and images in-public. So we can ask them to send such private data via PM. But there is not any option to attach files or images there. So the only way is to direct a customer to the official support (which we are trying to avoid of).
Is it possible to add images and files attachment to PMs?
Actually there are some types of questions which cannot be resolved without screenshots or logs which contain private/personal data (licensing etc). Obviously we cannot ask customers to post such files and images in-public. So we can ask them to send such private data via PM. But there is not any option to attach files or images there. So the only way is to direct a customer to the official support (which we are trying to avoid of).