Add keyboard shortcut for adding users / attendees to an activity

@Lucy, Sorry for the inconvenience caused, We have planned a lot for Timeline improvements in 2018.This is a valid ask,  we will definitely consider your request. 

Thanks for posting. 

+1 to this request. I would like to also add that we enable keyboard commands/shortcuts when searching for a customer as well. It gets quite tedious having to switch back to your mouse to select the customer after typing the name in the search window. 

Hi All, this is fixed and available in October release. You are no longer required to switch to mouse/trackpad for selecting.

Keyboard support while selecting Attendees, Accounts and Relationships in Global Timeline: When creating an activity and adding Internal/External Recipients or Attendees in Timeline Activities, you can now select the desired recipient’s/attendee’s name from the given list of options by using the arrow keys on the keyboard .

Please refer the release notes for more information. 

Thanks for posting!​

Thanks Sai! 

Is there a plan to roll out keyboard support for the Customer search as well? I believe that would be a great addition as well, since most CSMs have complained that they have to use their mouse after typing in a customer name to select the account.

Hi Manmeet, sure thing, I've created a new post for the above request and redirecting to product team. 
please follow the post for more updates .

Thank you!