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Add search bar to "Reasons" within a CTA

  • October 13, 2016
  • 6 replies
  • 60 views
johnny_burtchaell
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We have about 40 reasons to choose when creating a CTA and have to manually scroll through the list to find the reason that best matches why the CTA is being created.

Is it in the product road-map to include a search bar in the Reason drop-down list so we can search for the reason rather than scroll through the entire list?
    johnny_burtchaell
    jean.nairon
    sara_hoeffler

    6 replies

    nitisha_rathi
    • nitisha_rathi
    • Expert ⭐️⭐️
    • October 14, 2016
    Hi Johnny,

    Yes, adding search bar in Reason (and other) drop-down lists and improving the overall UI experience of cockpit is in our short term roadmap. I will keep you updated about the status.

    Thanks,
    Nitisha
    johnny_burtchaell
    elizabeth
    johnny_burtchaell
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    Awesome, and do you know if a search bar will be added to the Features section as well? We have a couple CSM teams using Gainsight and we have over 2000 features loaded. 
    lila_meyer
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    • lila_meyer
    • Gainsight Employee ⭐️⭐️⭐️
    • January 17, 2017
    Nitisha, I switched this to an Idea post for better tracking. 
    Lila Krutel, Dir. Global Education Services
    johnny_burtchaell
    johnny_burtchaell
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    Status update on the ability to have a search bar for Reasons and Features?
    H
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    • hitesh_sharma
    • Gainsight Employee ⭐️
    • August 10, 2017
    Hi Johnny,

    As Part of the Summer release(will be available in Sept 1st week), we have added search functionality to the Reason drop-down in CTA details view along with other drop-downs in Cockpit page.

    Can you explain more about what do you mean by Feature search.

    Regards,
    Hitesh
    rajesh_gande
    • rajesh_gande
    • Helper ⭐️
    • August 11, 2017
    Hi Johnny,

    Thanks for the suggestion on search option in Features section of Gainsight. I understand looking for a feature without search option when there are 2000 features added is not a great user experience. 

    Currently enhancing the features section is not on the immediate roadmap as we are planning on implementing 'Product Catalogue' within Gainsight. This will support the current functionality of features section along with more functionality such as ability to add more hierarchy levels (not just 1), load product data from multiple sources such as CSV and Salesforce, better navigation & search options. 

    I will be happy to answer any further questions.
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