Skip to main content
prathap
Contributor ⭐️⭐️
Mar 27, 2019 8:27 PM UTC

Add SFDC fields to Person

Customers are requesting to add the ability of adding SFDC fields while configuring Person Section C360/R360 in List view or Detail View.



    3 replies

    amanda_neil
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Mar 27, 2019 8:33 PM UTC
    @prathap thanks for posting!

    Translate
    dan_ahrens
    Expert ⭐️⭐️⭐️
    Mar 28, 2019 1:33 AM UTC
    Hi Prathap,

    The Person Object model is a Gainsight MDA construct and it allows the creation of custom fields in addition to the standard fields. https://support.gainsight.com/Data_Management/Gainsight_Standard_Objects/Gainsight_Person_Object_Model

    In order to display data from the SFDC fields, you'd have to add a custom field to the person object and then configure your sync (either via bionic rule or using the SFDC connector) to include that field in the data that is brought over from SFDC.

    Translate
    VP of Customer Success at Forcepoint
    amanda_neil
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Apr 2, 2019 11:24 PM UTC
    @dan_ahrens Thanks for the input, we will try this and revert with any questions

    Translate