I would love to be able to add someone as a subscriber to a specific post. I know I can @ them and have them included in convo - but would be great to have a way to flag them as a subscriber.
Use case here -- we have some convos that relate to tips and tricks during onboarding. If we hear from a customer that they are struggling with something, would love to subscribe them to a convo so they can get updates (vs. having to send link or @ them)
Interesting idea
I’ve only known tagging someone (@mentioning them) for this purpose as you say, ‘Adding as a Subscriber’ - could you give an example of this, something we can see in action, or a screenshot?
We use a tool called Canny to collect feedback from our customers. Within this tool we can add someone as a voter to a product request. That way we don’t have to ask them to do it - we remove the friction and add them directly (and then they get notified if we make changes, add more details, or when its released they will get a ping). I’m hoping for something similar here!
This is what it looks like within Canny tool

That’s a highly specialized usage, haven’t seen this anywhere… reminds me of a MS Sharepoint feature where you could add someone as a ‘Watcher’?
Btw the TIP text is actually incorrect because you are not Voting on behalf of someone which would be anti-Social, but positioning someone to Vote, as a Voter… which is very different, correct?
Hi
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.