Add the ability to hyperlink in the description box on a task in a playbook

Just to confirm, are you looking for an ability to hyperlink certain text to a url? Like linking this, to http://google.com  

 

This shows as implemented but I've not been able to create links or hyperlinked text in CTA Task description.

Currently what I'd do is create the hyperlinked text outside of Gainsight and the paste it into the description.

Is there a trick to this?

that's a good idea I forgot about that

+1  However, it's kind of silly that we have to work around the functionality like this. Obviously the playbook descriptions can support hyperlinks. They just need to add a little UI to allow the creation of them.

We have this enhancement available in Gainsight NXT. NXT is the next evolution of the Gainsight platform that will offer exciting new capabilities for Gainsight customers. To learn more about NXT, talk to your Gainsight COM or check out this Community Post: https://community.gainsight.com/conversations/introducing-gainsight-nxt-edition-5c7da5b1e4b0592f4b8a96ad