Hi Dan,



It's in the roadmap, we will enable this soon. 



Thanks,

Nitisha

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Nitisha, one of my customers just asked me about exactly this capability. Do we have an update on the ETA for this?

Thanks!

Tracy

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Hi Tracy,



This may not be available for another 3-4 months. I will update this post once I have an ETA .



Thanks,

Nitisha

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Thanks for the update on this. More advanced notification options would be very helpful as we start to have more user groups leveraging Gainsight. Right now, a CSM is not updated when a technical account manager logs a timeline activity or creates a new CTA on an account. A separate communication is needed to inform the CSM which adds additional work. 

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I agree with Samantha. More sophisticated notifications are definitely needed for our mature customers who are using Gainsight in a more advanced way. 

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definitely would love this.  Being able to allow users to get notified if a timeline activity has been created.

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still looking for this...and even specific notificatinos if a certain type is created. on the roadmap still?

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Hi Heather,



You'll be excited to hear that we are very close to releasing a new feature that is a complete upgrade/overhaul of Notification and will allow in-app notifications, email notifications and even daily or weekly digest email cadences.



Look for this in the next month or two!

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I'm excited about this overhaul, especially as I'm a big fan of in-app notifications. Having the notification appear 'close to' the subject of the notification is golden, and the request for notifications on Timeline specifically just landed on my desk.

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