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kevin_ly
kevin_ly
Helper ⭐️
Aug 23, 2018 2:59 PM UTC

Adding a Records will take some time to delete" note. When Performing (Administration ->Data Operat"

I have been having customers use Administration -> Data Operations for needs in doing Company/Relationship Delete from MDA, given those records don't have Timeline Data( as cascade delete isn't enabled there yet. )

One feedback here is when an operation is performed it seems it takes some time to delete something, therefore, it would be helpful to have a message display "Records will take some time to delete, check back in a little while" as background processing takes place.

      3 replies

      sridhar_nagaraj
      Gainsight Employee ⭐️
      sridhar_nagaraj
      Gainsight Employee ⭐️
      Aug 27, 2018 12:35 PM UTC
      Hi Kevin, 

      We do show the following message before the user confirms the delete.



      We are also in planning to have a log/status page which would show more info on the operation carried on.

      Feedbacks and Suggestions are welcomed.

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      kevin_ly
      kevin_lyAuthor
      Helper ⭐️
      Aug 27, 2018 2:06 PM UTC
      Hey that works! I had a customer mentioned they didn't see one, so likely they didn't see this message before hitting confirm.

      Is there a way to put something like, Delete Job in Progress here, to make it more obvious?



      However given the mention of Log or status page, I would say that is also sufficient.

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      pgeorge
      Gainsight Employee ⭐️
      pgeorge
      Gainsight Employee ⭐️
      Mar 18, 2020 11:12 AM UTC

      Hi @kevin_ly 

      We have added this functionality. Now when a record is in the process of being deleted, the UI would mark that the delete is in progress

       

      Thanks

      Preethi

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