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Adding a Records will take some time to delete" note. When Performing (Administration ->Data Operat"

  • August 23, 2018
  • 3 replies
  • 4 views
kevin_ly
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I have been having customers use Administration -> Data Operations for needs in doing Company/Relationship Delete from MDA, given those records don't have Timeline Data( as cascade delete isn't enabled there yet. )

One feedback here is when an operation is performed it seems it takes some time to delete something, therefore, it would be helpful to have a message display "Records will take some time to delete, check back in a little while" as background processing takes place.
    kevin_ly
    andrew_biehle

    3 replies

    sridhar_nagaraj
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    • sridhar_nagaraj
    • Gainsight Employee ⭐️
    • August 27, 2018
    Hi Kevin, 

    We do show the following message before the user confirms the delete.



    We are also in planning to have a log/status page which would show more info on the operation carried on.

    Feedbacks and Suggestions are welcomed.

    kevin_ly
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    • kevin_ly
    • Author
    • Helper ⭐️
    • August 27, 2018
    Hey that works! I had a customer mentioned they didn't see one, so likely they didn't see this message before hitting confirm.

    Is there a way to put something like, Delete Job in Progress here, to make it more obvious?



    However given the mention of Log or status page, I would say that is also sufficient.

    pgeorge
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    • pgeorge
    • Gainsight Employee ⭐️
    • March 18, 2020

    Hi @kevin_ly 

    We have added this functionality. Now when a record is in the process of being deleted, the UI would mark that the delete is in progress

     

    Thanks

    Preethi

    sai_ram
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