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justin_majors
Contributor ⭐️⭐️⭐️
April 19, 2017

Allow CSM to set Default Relationship when creating CTA in Cockpit

  • April 19, 2017
  • 3 replies
  • 44 views
Currently if a CSM creates a CTA in the cockpit view, they must choose the relationship every time. Our CSMs would like to be able to set their default relationship to reduce the need for selection. 

(They do know if they use the R360 then it will create it under that relationship by default, but most of our CSMs work out of the cockpit view and only work 1 specific relationship type)

    3 replies

    diana_luo
    Contributor ⭐️⭐️⭐️⭐️
    October 9, 2017
    Hey, upvoting this. Justin, did you devise a workaround? 
    justin_majors
    Contributor ⭐️⭐️⭐️
    October 9, 2017
    Our CSMs are just dealing with it or trying to work out of the R360. The enhancement would be a 'nice to have' type feature.
    tim_schukar
    Helper ⭐️⭐️⭐️
    August 6, 2018
    Would creating the CTA via Global Timeline be an option?  This would allow them to search via relationship: