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spencer_engel
Expert ⭐️
Jun 13, 2018 2:00 PM UTC

Allow drag and drop functionality for Success Plan tasks and objectives

As more and more customers are using Success Plans to manage projects, I think it would be cool and user-friendly if we considered adding the functionality to easily drag and drop tasks and/or objectives in Success Plans, similar to how you can in Trello, Smartsheets, etc.

Use case: Let's say you create a 4-week project plan: 

Week 1 Objective
  • Task 1
  • Task 2
Week 2 Objective
  • Task 3 
  • Task 4
Week 3 Objective
  • Task 5
  • Task 6
Week 4 Objective
  • Task 7
  • Task 8
Let's say Task 1 slips into Week 2. It'd be cool to just drag and drop it from Week 1 Objective to Week 2 Objective rather than having to leave it under Week 1 or delete it and re-add manually under Week 2. 

    3 replies

    faust_belarmino
    Helper ⭐️⭐️
    Jun 13, 2018 2:22 PM UTC
    Hmmm... This is an interesting idea! We just launched 50 CSMs and they're all using Success Plans. This may be useful as we keep using success plans and utilize it's full potential 🙂
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    dan_ahrens
    Expert ⭐️⭐️⭐️
    Jun 13, 2018 2:34 PM UTC
    Hey Spencer, I like the drag and drop idea. 

    Another aspect to consider is that if you have tasks that are sequential in nature, a better way to manage them would be to set dependencies such that the start date of "Week 2" objectives would be equal to the last date of completion of all "Week 1" objectives. That way the dependencies are dynamic and if "Week 1" actually takes a month, you don't need to manually change everything else downstream to keep the success plan dates accurate. 

    This is a pretty common piece of functionality in project management software tools and is something we're thinking about as more customers are turning to success plans to track small projects in a similar fashion.
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    VP of Customer Success at Forcepoint
    sam_buddery
    Gainsight Employee ⭐️⭐️
    Jul 26, 2018 12:16 PM UTC
    Taskfeed is another good example of this UI
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