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jake_ellis
Gainsight Employee ⭐️⭐️
Jun 11, 2019 6:44 PM UTC

Allow for more detailed Notification Settings

It seems that users can receive emails if a CTA is created, updated or assigned to them, but is there any way to limit the emails to only high priority CTAs? If not it would make a great addition to allow for more control over what triggers an email. A couple examples:

  • Only send high priority CTAs to me via email
  • Send me an email when my CTA is due in 1 week, 1 day

    1 reply

    nitisha_rathi
    Expert ⭐️⭐️
    Oct 16, 2019 9:58 AM UTC
    Hi Jake,

     

    We have added it to our roadmap. In the meantime, you can create a program in JO with user context and send notifications based on any criteria you choose.

     

    Thanks,

    Nitisha

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