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jake_ellis
jake_ellis
Gainsight Employee ⭐️⭐️
June 11, 2019

Allow for more detailed Notification Settings

  • June 11, 2019
  • 1 reply
  • 40 views
It seems that users can receive emails if a CTA is created, updated or assigned to them, but is there any way to limit the emails to only high priority CTAs? If not it would make a great addition to allow for more control over what triggers an email. A couple examples:

  • Only send high priority CTAs to me via email
  • Send me an email when my CTA is due in 1 week, 1 day

      1 reply

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      October 16, 2019
      Hi Jake,

       

      We have added it to our roadmap. In the meantime, you can create a program in JO with user context and send notifications based on any criteria you choose.

       

      Thanks,

      Nitisha

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