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josh_grigone
Gainsight Employee ⭐️
Gainsight Employee ⭐️
December 14, 2016

Allow Limited License users to follow accounts from the Account Widget

  • December 14, 2016
  • 2 replies
  • 20 views
Hi all,

While some users may be limited with their assigned license, it may be beneficial for them to still receive updates on their customers though they are currently unable to if they have a limited license.

Are there any drawbacks to adding a "Follow" button, similar to the Customers tab, into the Account Widget so that users can follow customers, regardless of their licensing restrictions?

Thanks!
Josh

    2 replies

    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    December 14, 2016
    Hi Josh,

    This is a valid use case and we do have this in our roadmap. I will circle back and update here once we have clarity regarding when we would be able to target this.

    Thanks
    Abhishek S
    easton_taylor
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    January 23, 2017
    Hi Abhishek,

    Any update on when this feature might be released or where it stands on the product road-map? Any insight would be appreciated.

    Thanks,
    Easton Taylor