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puna
puna
Helper ⭐️
June 24, 2019

Any plans to add Max Diff question types to surveys?

  • June 24, 2019
  • 5 replies
  • 56 views
As the title states, our Product team is wanting to use Max Diff questions in an upcoming survey and I don't see it available as a question format (Surveys 2.0). Are there any plans to add this as an option?

I'm looking into seeing if the ranking and/or matrix formats are possible workarounds, but my research into the value/benefits of Max Diff shows neither really get the same level of insight.

      5 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 27, 2019
      Hi Puna, Thanks for posting. Could you add your use-case for better understanding. 

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      September 26, 2019
      Hi Puna, Did you get a chance to view my comments, it would be great if you can provide the use-case.

      puna
      punaAuthor
      Helper ⭐️
      September 27, 2019
      Hi Sai,

      This was requested by our VP of Product as a means to get an understanding of what survey participants value the most and least out of a specified list of options.

      I found this article that does a good job of explaining the upside with this type of question format and it's in line with what our Product team was thinking when we developed our survey.

      I hope this helps!

      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      January 31, 2020

      Hi @puna - in your use case of needing to rank what participants value the most and least out of a specified list of options, you can use the Ranking Question Type. Would this meet your needs?

      VP of Customer Success at Forcepoint
      puna
      punaAuthor
      Helper ⭐️
      February 10, 2020

      Hi @dan_ahrens!  Pardon the delayed response.  

       

      I was able to adopt the Ranking Question Type as a workaround, but our VP opted to use a 3rd party service that had the Max Diff question format available.

       

      Thanks for following up though.

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