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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
March 14, 2017

Apply Custom Colors to CTA "Status" Field

  • March 14, 2017
  • 5 replies
  • 77 views
I have a customer that is requesting the ability to be able to apply a custom color in reports for the CTA field "Reason". Reason and Status are picklist lookup fields and it appears there is a limitation for setting custom colors against these type of fields. 

      5 replies

      manu_mittal
      Gainsight Employee ⭐️
      manu_mittal
      Gainsight Employee ⭐️
      March 14, 2017
      Hey Steve,

      Picking colors for reason and status codes is a global setting (Admin -> Calls to Action). Does the customer want to override these for some reason?
      steve_davis
      steve_davisAuthor
      Gainsight Employee ⭐️⭐️
      March 14, 2017
      Let me make sure thats an acceptable solution for the customer. 
      darkknight
      darkknight
      Expert ⭐️
      March 15, 2017
      @Manu, the color palette is too limited on the Admin -> Calls to Action screen.  When you create a report, the colors look too similar, especially when you export an image.  We currently have 26 reason codes and there are are only 42 colors to choose from across 7 limited color ranges.
      Jeff Kirkpatrick
        manu_mittal
        Gainsight Employee ⭐️
        manu_mittal
        Gainsight Employee ⭐️
        March 15, 2017
        Totally valid concern, Jeff. I'll run this by our design team. I think we'll have to move to the new color picker we have adopted for 'Custom Colors' under Report Builder. It has more standard options plus the ability to configure any custom color you want (full range).
          steve_davis
          steve_davisAuthor
          Gainsight Employee ⭐️⭐️
          March 15, 2017
          I kicked this from Question over to Idea. 
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