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Apply Custom Colors to CTA "Status" Field

  • March 14, 2017
  • 5 replies
  • 64 views

steve_davis
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I have a customer that is requesting the ability to be able to apply a custom color in reports for the CTA field "Reason". Reason and Status are picklist lookup fields and it appears there is a limitation for setting custom colors against these type of fields. 

5 replies

manu_mittal
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  • Gainsight Employee ⭐️
  • March 14, 2017
Hey Steve,

Picking colors for reason and status codes is a global setting (Admin -> Calls to Action). Does the customer want to override these for some reason?

steve_davis
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  • Author
  • Gainsight Employee ⭐️⭐️
  • March 14, 2017
Let me make sure thats an acceptable solution for the customer. 

darkknight
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  • Expert ⭐️
  • March 15, 2017
@Manu, the color palette is too limited on the Admin -> Calls to Action screen.  When you create a report, the colors look too similar, especially when you export an image.  We currently have 26 reason codes and there are are only 42 colors to choose from across 7 limited color ranges.

manu_mittal
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  • Gainsight Employee ⭐️
  • March 15, 2017
Totally valid concern, Jeff. I'll run this by our design team. I think we'll have to move to the new color picker we have adopted for 'Custom Colors' under Report Builder. It has more standard options plus the ability to configure any custom color you want (full range).

steve_davis
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  • Author
  • Gainsight Employee ⭐️⭐️
  • March 15, 2017
I kicked this from Question over to Idea.