Skip to main content
steve_davis
Gainsight Employee ⭐️⭐️
Mar 14, 2017 5:38 PM UTC

Apply Custom Colors to CTA "Status" Field

I have a customer that is requesting the ability to be able to apply a custom color in reports for the CTA field "Reason". Reason and Status are picklist lookup fields and it appears there is a limitation for setting custom colors against these type of fields. 

    5 replies

    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Mar 14, 2017 5:57 PM UTC
    Hey Steve,

    Picking colors for reason and status codes is a global setting (Admin -> Calls to Action). Does the customer want to override these for some reason?
    Translate
    steve_davis
    Gainsight Employee ⭐️⭐️
    Mar 14, 2017 6:00 PM UTC
    Let me make sure thats an acceptable solution for the customer. 
    Translate
    darkknight
    Expert ⭐️
    Mar 15, 2017 11:15 AM UTC
    @Manu, the color palette is too limited on the Admin -> Calls to Action screen.  When you create a report, the colors look too similar, especially when you export an image.  We currently have 26 reason codes and there are are only 42 colors to choose from across 7 limited color ranges.
    Translate
    Jeff Kirkpatrick
    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Mar 15, 2017 7:18 PM UTC
    Totally valid concern, Jeff. I'll run this by our design team. I think we'll have to move to the new color picker we have adopted for 'Custom Colors' under Report Builder. It has more standard options plus the ability to configure any custom color you want (full range).
    Translate
    steve_davis
    Gainsight Employee ⭐️⭐️
    Mar 15, 2017 7:20 PM UTC
    I kicked this from Question over to Idea. 
    Translate