Skip to main content
andrew_cummins
andrew_cummins
Helper ⭐️
February 24, 2017

Apply Text Analytics to all survey comments and not just NPS comments

  • February 24, 2017
  • 2 replies
  • 40 views
Love the idea of Text Analytics but would like to see it for all survey free text fields and not just the NPS comments. 

      2 replies

      praneet
      praneet
      Helper ⭐️⭐️⭐️
      February 27, 2017
      Hi Andy,
      Thanks for the idea. It's definitely on our short term roadmap, We first wanted to start with NPS comments as its most common question and slowly expand to all comments and short/long answer questions. One limitation on data science front is if we do not have sufficient amount of data to analyze the results might be poor for example if we do not have atleast 15-20 responses the results might not be great.
      andrew_cummins
      andrew_cumminsAuthor
      Helper ⭐️
      February 28, 2017
      ok thanks! Understood.
      Terms & ConditionsAccessibility statement