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martha_stuart
martha_stuart
Contributor ⭐️⭐️⭐️⭐️
Sep 21, 2016 3:34 PM UTC

Be able to assign task ownership using a formula field that returns a name

We have a particular playbook where we want to assign one task to the manager of the account owner. Our "Account Owner's Manager" field is a formula based on the user. This would be beneficial. 

      2 replies

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      Sep 22, 2016 6:39 AM UTC
      Hi Martha,

      Can you share with me the formula used in this field and the reason why didn't make it a user lookup.

      Thanks,
      Nitisha
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      martha_stuart
      martha_stuartAuthor
      Contributor ⭐️⭐️⭐️⭐️
      Sep 22, 2016 2:08 PM UTC
      Hi Nitisha,

      We have "Account Owner - Manager" which is a user lookup field but it is not always accurate which is why we have the formula field "Account Owner's Manager". The formula is Owner.Manager.FirstName & " " & Owner.Manager.LastName
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