Be able to preview an email in an outreach without having to have contacts present
Right now when creating an outreach you are unable to preview an email unless there are associated contacts in the power list. Many times that is not the case but we still need to test that the email looks right before turning the outreach on. I often have to try to adjust the power list to find a day where there is actually contacts present. Its incredibly time consuming.
Hi Ky - I don't know if this helps, but I have a power list that I created just for testing. It has some 'dummy' contacts in it so I don't accidentally send to a real contact.
Elizabeth Panska
Hi Ky,
Preview in outreaches designed to see how the email looks for particular contact by replacing all the tokens for selected contact. that is the reason we disable the preview if there are no contacts in power list.
However you can still test the template by using "SEND TEST " button in email template even before using it in outreach. it will send the email to logged in user
Thanks,
Vinay
Preview in outreaches designed to see how the email looks for particular contact by replacing all the tokens for selected contact. that is the reason we disable the preview if there are no contacts in power list.
However you can still test the template by using "SEND TEST " button in email template even before using it in outreach. it will send the email to logged in user
Thanks,
Vinay
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.