Currently # type fields are not supporting in the by section of reports when the MDA is your source object. We offer an in app NPS and are trying to report on responses coming through the MDA. As it is now, I can not report on distribution of responses by NPS #. Steve, Tom and Josh in support all worked on trying to find a workaround by pushing the # as a string field type, but that presented more issues as values registered as 1.0, 2.0,...10.0 and then were sorted ascending as 1.0, 10.0, 2.0, 3.0.... I know my use case is NPS specific, but I'm sure many other circumstances would require reporting by a number.
Page 1 / 1
+1 - giving this question/issue a bump. I recently ran into the same problem and as Brittany anticipated, my problem was not NPS specific, but a totally different circumstance. 🙂
Adding a +1 as well - I've recently ran into this issue when trying to add ARR (currency field) into the By section. Would be very helpful to have the ability to add numbers in certain scenarios.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.