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scotty
Contributor ⭐️⭐️⭐️⭐️⭐️
Sep 21, 2018 6:06 PM UTC

better ui for load to object

I sorted this out on my own, but it wasn't super apparent from the get-go what I was doing with the Load to Object UI. 



What is updating what here? When the results weren't what I expected, I have two choices: 
1. Keep trying until it's right, guessing and checking
2. Try to find the documentation

What I would love to see is some sort of verb that tells me what I'm doing. Like:

Update FIELD in the object with VALUE. It seems backwards the way it is now. 

I now know that I have to read this UI from right to left, select the field on the right that you want to update with this value on the left. 

    6 replies

    darkknight
    Expert ⭐️
    Sep 21, 2018 6:12 PM UTC
    Agreed.  I've just gotten used to the way it works, but yeah it's not super intuitive.  
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    Jeff Kirkpatrick
    john_apple
    Expert ⭐️
    Sep 21, 2018 6:53 PM UTC
    Many "head desk" moments on this feature when we first starting using it.
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    dan_ahrens
    Expert ⭐️⭐️⭐️
    Sep 21, 2018 8:22 PM UTC
    I will agree that this does take a little getting used to.

    Do you have any other applications that you feel did a very nice job with the UI when mapping data fields? Would love to see what everyone feels is the most "immediately intuitive" approach. 
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    VP of Customer Success at Forcepoint
    scotty
    scottyAuthor
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Sep 21, 2018 8:25 PM UTC
    I think the merge experience is closer, because I have actual words to guide me:
    "Keep all records on the left/right, Retain all common records" are the best description of joins I have heard. 
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    john_apple
    Expert ⭐️
    Sep 21, 2018 8:27 PM UTC
    Custom Field Mapping on Programs. You add a Custom Field, type in the label, and then select which data field from the participant source or sources.
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    dan_ahrens
    Expert ⭐️⭐️⭐️
    Sep 21, 2018 9:21 PM UTC
    Great suggestions so far. And it doesn't have to be a Gainsight only thing. If you have any other program or app that you use to do data mapping that you feel handles this very elegantly or intuitively, please share a screen cap. "Imitation is the sincerest form of flattery". 🙂
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    VP of Customer Success at Forcepoint