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Better view of CTA Owner in Cockpit

  • December 30, 2015
  • 11 replies
  • 102 views

kaycee
  • Contributor ⭐️⭐️⭐️
Currently the way to view the Owner of a CTA isn't very simple. Not all of our users have profile pictures, and the only way to know who the Owner is (if profile picture is unknown) is to click into the CTA. It would be nice to have an easier view of who the owner is without having to click into the CTA. 

11 replies

anne
  • Contributor ⭐️⭐️⭐️
  • December 31, 2015
I second this request, as we don't have profile pics either!

sidhu
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  • Gainsight Employee ⭐️
  • January 4, 2016
Thanks for sharing this feedback Kaycee. We will improve and make it easier to identify CTA owners when there are no profile pictures. 

heather_landgraf
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • June 23, 2016
even if the initials showed up (like a contact in your phone would).  or if you hover over the "picture" the name would show.  Even with profile pics, they are so small it is not always easy to see who it really is.

heather_landgraf_577317
any update on this request?  even initials would be helpful.

jen_pakravan
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • November 14, 2017
was this actually implemented? i dont see any changes.

nitisha_rathi
  • Expert ⭐️⭐️
  • November 15, 2017
Hi Jen,

This is not implemented yet. We will take this up soon.

Thanks,
Nitisha

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  • Gainsight Employee ⭐️
  • November 15, 2017
Hi All,

As a workaround: Hovering on Display Pic will give the complete User Name.



Regards,
Hitesh

jonathan_holmes
'Hover over' is a decent interim step. Thanks. Initials (or full name would be better) would be a useful addition and would perhaps enable us to filter by user

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  • Gainsight Employee ⭐️
  • April 5, 2018
Hi Jonathan,

Having Initials when Profile image is not present is definitely in our roadmap, but no ETA as such.

We are planning to add First character of First name and First character for Last name, for eg for your name that would be 'JH' with any random color in background.

Regards,
Hitesh

britton_walker
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Can these suggestions also be applied to success plan owners?

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  • Gainsight Employee ⭐️
  • April 9, 2018
Hi Britton,

We will definitely consider this for Success Plan as well.

Regards,
Hitesh