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kaycee
kaycee
Contributor ⭐️⭐️⭐️
December 30, 2015

Better view of CTA Owner in Cockpit

  • December 30, 2015
  • 11 replies
  • 122 views
Currently the way to view the Owner of a CTA isn't very simple. Not all of our users have profile pictures, and the only way to know who the Owner is (if profile picture is unknown) is to click into the CTA. It would be nice to have an easier view of who the owner is without having to click into the CTA. 

      11 replies

      anne
      anne
      Contributor ⭐️⭐️⭐️
      December 31, 2015
      I second this request, as we don't have profile pics either!
      sidhu
      Gainsight Employee ⭐️
      sidhu
      Gainsight Employee ⭐️
      January 4, 2016
      Thanks for sharing this feedback Kaycee. We will improve and make it easier to identify CTA owners when there are no profile pictures. 
        heather_landgraf
        heather_landgraf
        Contributor ⭐️⭐️⭐️⭐️⭐️
        June 23, 2016
        even if the initials showed up (like a contact in your phone would).  or if you hover over the "picture" the name would show.  Even with profile pics, they are so small it is not always easy to see who it really is.
          heather_landgraf_577317
          heather_landgraf_577317
          Contributor ⭐️⭐️
          October 18, 2017
          any update on this request?  even initials would be helpful.
          jen_pakravan
          jen_pakravan
          Contributor ⭐️⭐️⭐️⭐️⭐️
          November 14, 2017
          was this actually implemented? i dont see any changes.
          nitisha_rathi
          nitisha_rathi
          Expert ⭐️⭐️
          November 15, 2017
          Hi Jen,

          This is not implemented yet. We will take this up soon.

          Thanks,
          Nitisha
          H
          Gainsight Employee ⭐️
          hitesh_sharma
          Gainsight Employee ⭐️
          November 15, 2017
          Hi All,

          As a workaround: Hovering on Display Pic will give the complete User Name.



          Regards,
          Hitesh
            jonathan_holmes
            jonathan_holmes
            Contributor ⭐️
            April 5, 2018
            'Hover over' is a decent interim step. Thanks. Initials (or full name would be better) would be a useful addition and would perhaps enable us to filter by user
            H
            Gainsight Employee ⭐️
            hitesh_sharma
            Gainsight Employee ⭐️
            April 5, 2018
            Hi Jonathan,

            Having Initials when Profile image is not present is definitely in our roadmap, but no ETA as such.

            We are planning to add First character of First name and First character for Last name, for eg for your name that would be 'JH' with any random color in background.

            Regards,
            Hitesh
              britton_walker
              britton_walker
              Helper ⭐️
              April 5, 2018
              Can these suggestions also be applied to success plan owners?
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