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kaycee
Contributor ⭐️⭐️⭐️
Dec 30, 2015 9:14 PM UTC

Better view of CTA Owner in Cockpit

Currently the way to view the Owner of a CTA isn't very simple. Not all of our users have profile pictures, and the only way to know who the Owner is (if profile picture is unknown) is to click into the CTA. It would be nice to have an easier view of who the owner is without having to click into the CTA. 

    11 replies

    anne
    Contributor ⭐️⭐️⭐️
    Dec 31, 2015 9:15 PM UTC
    I second this request, as we don't have profile pics either!
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    sidhu
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Jan 4, 2016 1:54 PM UTC
    Thanks for sharing this feedback Kaycee. We will improve and make it easier to identify CTA owners when there are no profile pictures. 
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    heather_landgraf
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jun 23, 2016 6:46 PM UTC
    even if the initials showed up (like a contact in your phone would).  or if you hover over the "picture" the name would show.  Even with profile pics, they are so small it is not always easy to see who it really is.
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    heather_landgraf_577317
    Contributor ⭐️⭐️
    Oct 18, 2017 7:35 PM UTC
    any update on this request?  even initials would be helpful.
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    jen_pakravan
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Nov 14, 2017 4:07 PM UTC
    was this actually implemented? i dont see any changes.
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    nitisha_rathi
    Expert ⭐️⭐️
    Nov 15, 2017 10:54 AM UTC
    Hi Jen,

    This is not implemented yet. We will take this up soon.

    Thanks,
    Nitisha
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    Gainsight Employee ⭐️
    Nov 15, 2017 8:04 PM UTC
    Hi All,

    As a workaround: Hovering on Display Pic will give the complete User Name.



    Regards,
    Hitesh
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    jonathan_holmes
    Contributor ⭐️
    Apr 5, 2018 12:19 PM UTC
    'Hover over' is a decent interim step. Thanks. Initials (or full name would be better) would be a useful addition and would perhaps enable us to filter by user
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    Gainsight Employee ⭐️
    Apr 5, 2018 8:02 PM UTC
    Hi Jonathan,

    Having Initials when Profile image is not present is definitely in our roadmap, but no ETA as such.

    We are planning to add First character of First name and First character for Last name, for eg for your name that would be 'JH' with any random color in background.

    Regards,
    Hitesh
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    britton_walker
    Helper ⭐️
    Apr 5, 2018 8:20 PM UTC
    Can these suggestions also be applied to success plan owners?
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