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Hi Gainsight Community -



Is there a way to blacklist certain dates in programs for JO? We use JO to automate a fair amount of communication, but have run into the issue of a program triggering on holidays, July 4th for example, which makes it clear that it was an automated email instead of a personalized email.



I can't find a way to blacklist certain dates within the JO program scheduler? Any insight or workarounds would be appreciated!



Thanks,



Elisa


Add a Transformation Task to a query and then add "Rule Date" as a Show field from the Formula Field options.



Next, add another Transformation Task using the first transformation dataset and build a filter to be Rule Date NOT EQUAL TO the date of the holiday (e.g. 07/04/2020), etc. It would have to be manually updated each year for dates to Blacklist.


@manu_mittal @nitisha_rathi


Hi,

Thanks for sharing. I have added it to the roadmap.

@elisa_pelegrina since this is an enhancement request changing this to an idea post and updating the status accordingly . 

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