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When attempting to assign C360 Layots for different team/departments we are presented with the "Account" and "User" attributes to select from. I am unsure if this is by design, but you CAN assign a layout by Account Attribute only and exclude a User Attriute.... If you want to assign a Layout by User Attribute ONLY you are NOT allowed and it fails requiring an Account Attribute as well.



Is there a way or can it be made so C360 layouts can be assigned by User Attribute independantly of an Account Attribute?



Is there a way or can it be made to also leverage the Customer Info Object for criteria as well?



I certainly have not analyzed depndancies and feasability and hope this is something to please consider if it makes sense.


Yes you can use Customer_info object field in the C360 layout assignment-



https://cl.ly/b10ba4aa7bc6



Also, you can ONLY use User attribute, I can do it in my local - https://cl.ly/b6a0b43df18d


Thank you for the response. I will look into the Customer_Info section and why certain crtiera are not available...



For the User attribute... please add a second criteria for a different C360 and attempt to use a single attribute to define it. That should produce the desired use-case.


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