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andrew_biehle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 14, 2018

Call to Action widget report displays all categories even if the account doesn't have a CTA for that category.

  • November 14, 2018
  • 1 reply
  • 26 views
As the name suggests, currently the widget displays not only the types with CTA's but also all the other categories. (Reference screenshot below.)



This can take up a lot of room. (See below.)



This can cause the report to look strange. It might be nice in the future to only display the categories that have CTA's under that category. Thanks!

    1 reply

    jitin_mehndiratta
    Helper ⭐️⭐️⭐️
    June 7, 2019
    Hi Andrew,

     

    Thank you for the suggestion. I understand the problem where you see all categories on the widget even when there are no CTA's.
    As of now, we do not have any near term plans to change this, but I will keep you updated if we change it.

     

    Regards,

    Jitin