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Can we add hourly to the frequencies of send available in Advanced Outreach

  • June 21, 2018
  • 2 replies
  • 26 views

diane_morneau
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Primarily this is to accelerate testing the addition (and upcoming removal) of intended recipients in AO mailings. Right now, the faster frequency available is daily, which stretches our testing delays.

2 replies

marcelo
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  • Helper ⭐️
  • June 21, 2018
Diane: you can change the time at which the AO will run in the Schedule option. Granted, you can do steps of 30 mins between runs, but better than days. What I did in the past to test was request the Participant search to run lets say at 10am, once that run and need another test, then I changed it to run again at 10:30am. Also, make sure you are not restricting the participant.

See below:


sai_ram
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  • Expert ⭐️⭐️
  • June 22, 2018
Hi Diane, Thanks for bringing this! Agree with you and redirecting this to our product team. 

@Diane you can follow the workaround posted by @Marcelo for now.

@Marcelo, Thanks for the workaround you posted.