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stephanie_gerpe
stephanie_gerpe
Contributor ⭐️
August 8, 2017

Change "approve and send" email button

  • August 8, 2017
  • 2 replies
  • 40 views
Recommend renaming the "Approve and Send Button" when drafting an email.  This button text leads to confusion that clicking is actually sending an email, when in reality it is allowing the user to open and edit.

      2 replies

      H
      Gainsight Employee ⭐️
      hitesh_sharma
      Gainsight Employee ⭐️
      August 9, 2017
      Hi Stephanie,

      As Part of the Summer release(will be available in Sept 1st week), we have changed the Button label to 'Validate Email' instead 'Approve and Send' and in the next screen we have changed the Button label to 'Preview and Proceed' instead of 'Preview and Send'.

      Let me know if this solves the Confusion.

      Regards,
      Hitesh
        stephanie_gerpe
        stephanie_gerpeAuthor
        Contributor ⭐️
        August 9, 2017
        Yes, thank you!
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