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Change Keyboard Support for Account/Company Searches

  • October 17, 2018
  • 2 replies
  • 16 views

jen_pakravan
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I noticed in the 5.19 release that there was an enhancement made to timeline activities where you can use arrow keys > Enter on the keyboard to add attendees. Can this same functionality be added to the account search box in the big blue bar at the top that searches for accounts in Gainsight?

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • October 23, 2018
This reply was created from a merged topic originally titled Keyboard support for the Customer search.

Since most CSMs have complained that they have to use their mouse after typing in a customer name to select the account.

manmeet_dosanjh
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+1 to this request!