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christopher_sanderson
Helper ⭐️⭐️
Apr 3, 2017 4:01 PM UTC

Change Set Score action type depending on whether Account level or Relationship level

Would it be possible to change the name of the action type for the Set Score, so that it reflects whether I am looking at Account level or Relationship level?  It does seem to be how these actions are dividing the rules up, but I am not 100% sure and clicking between them is a pain.

    4 replies

    sai_ram
    Expert ⭐️⭐️
    May 12, 2017 6:57 AM UTC
    Hi Christopher,

    This problem is fixed and is available with label called Set Score 2.0. 



    Thanks,
    -Sairam
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    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Jun 7, 2017 11:14 PM UTC
    I don't think this is addressed by the above change. Set Score 2.0 is for use with Scorecards 2.0, which supports Account and Relationship scorecards. Chris, let us know if you still see this as a problem.
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    Lila Krutel, Dir. Global Education Services
    christopher_sanderson
    Helper ⭐️⭐️
    Jun 8, 2017 4:10 PM UTC
    I agree Lila.  I think we will need to add an "R" or "A" to the preface, so that there are 3 options in the list when you choose Action Type.  We are 50% of the way there, and the change made was absolutely helpful.
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    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Jun 8, 2017 4:15 PM UTC
    Changed post type to Idea for PM to consider. 
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    Lila Krutel, Dir. Global Education Services