Changing a filter on a Report should also update the Dashboard

Hi Alex,

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User State Preservation only works on changes in (filter) values. It does not work for structural changes to a report. Any structural changes will propagate to the end user. There is an option for every end user to click on Clear Settings / Filters to bring it back to report builder(admin defined) state. This option is currently disabled for reports with dashboard filters (global filters), but we will be removing this limitation soon.

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We understand that User State Preservation is not ideal for all our customer. But a subset of our customers seems to leverage this a lot. Remembering some of the things like

• Last dashboard you visited next time you visit Gainsight page,
• Viewing your preferred visualization than the one Admin has set,
• Ascending and Descending chart options

seem to be quite useful for end users / CSM's.

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There is no immediate plan to remove user state preservations. But we will think of ways to make this more ideal to a larger customer base.

Hi All, We are changing the user state preservation to be on-demand. This won't solve problem 100% but it will reduce occurrences of the problem 

I will update here once we consider this for release.