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smathew4
smathew4
Contributor ⭐️⭐️⭐️⭐️
September 4, 2018

Clicking "Add" on C360 Related List take you to SFDC Classic, even if you're in Lightning

  • September 4, 2018
  • 5 replies
  • 66 views
Hello,
When I am in the SF Lightning experience, and click on 'Add' on a C360 related list, it takes me to a record create page, but in Classic. Is there anyway I can default this to always open in Lightning?

      5 replies

      brent_clark
      brent_clark
      Contributor ⭐️⭐️
      September 5, 2018
      I tried playing around with the Salesforce Permission under System Permissions; "Hide Option to Switch to Salesforce Classic".  I thought this would force the UI from clicking on 'Add' into Lightning.  However, this was not successful.  It would appear that the Classic UI Edit Mode Screen is "hard coded" into the rendering of the page that displays when clicking on 'Add' in the C360 Related Lists.
        ankita_yadav
        ankita_yadav
        Contributor ⭐️⭐️⭐️⭐️
        September 26, 2018
        HI Smathew,

        Thanks for posting here. Right now we do not have work around for this. We also have observed few issues in lightning-related to redirection. 

        We are working on identifying and closing these issue. We ll update you once we get this fixed.

        Thanks,
        Ankita

          smathew4
          smathew4Author
          Contributor ⭐️⭐️⭐️⭐️
          September 26, 2018
          Generally speaking, we still want users to still be able to switch to Classic if needed. But we just want GS to respect the experience the user is in when redirecting to the Create page when clicking Add on the C360.
          sai_ram
          sai_ram
          Expert ⭐️⭐️
          October 4, 2018
          Hi All, changing this to an idea post and redirecting this to our product team
          smathew4
          smathew4Author
          Contributor ⭐️⭐️⭐️⭐️
          October 4, 2018
          Based on feedback from a Support Ticket I submitted, this is a bug that will be corrected in the Oct 16th release.
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