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leanne
Contributor ⭐️⭐️⭐️⭐️⭐️
Apr 18, 2018 9:30 PM UTC

Collaboration on email templates

It would be nice if we could collaborate on Email templates within Gainsight, the way we can with say, a google doc. 

We almost always draft emails in a Google doc, so that we can collaborate with multiple editors and approvers. If we could even have a hyperlink to an email template to share with Gainsight users, that would be a good first step, but I'd love to see some way of inviting non-Gainsight users to at least view and comment on email templates as well.

This is related to this other post: https://community.gainsight.com/gainsight/topics/copy-paste-into-email-templates

Part of the reason we have so many issues with Copying/Pasting into email templates in GS is because we're always copying in a "finished" email. 

    3 replies

    tom_gerth
    Gainsight Employee ⭐️⭐️
    Apr 18, 2018 9:33 PM UTC
    +1 to this!
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    Enterprise Support Manager, Gainsight
    ben
    Helper ⭐️⭐️⭐️
    Apr 18, 2018 9:34 PM UTC
    Yes that would be awesome! It would be nice to have multiple contributors to content (i.e Templates), while still limiting access to create Advanced Outreaches (Journeys). 
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    -Ben
    leanne
    leanneAuthor
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Apr 18, 2018 9:58 PM UTC
    Yes, exactly!  
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