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Collaboration on email templates

  • April 18, 2018
  • 3 replies
  • 23 views

leanne
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
It would be nice if we could collaborate on Email templates within Gainsight, the way we can with say, a google doc. 

We almost always draft emails in a Google doc, so that we can collaborate with multiple editors and approvers. If we could even have a hyperlink to an email template to share with Gainsight users, that would be a good first step, but I'd love to see some way of inviting non-Gainsight users to at least view and comment on email templates as well.

This is related to this other post: https://community.gainsight.com/gainsight/topics/copy-paste-into-email-templates

Part of the reason we have so many issues with Copying/Pasting into email templates in GS is because we're always copying in a "finished" email. 

3 replies

tom_gerth
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  • Gainsight Employee ⭐️⭐️
  • April 18, 2018
+1 to this!

ben
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  • Helper ⭐️⭐️⭐️
  • April 18, 2018
Yes that would be awesome! It would be nice to have multiple contributors to content (i.e Templates), while still limiting access to create Advanced Outreaches (Journeys). 

leanne
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • April 18, 2018
Yes, exactly!