Skip to main content
alb
Contributor ⭐️⭐️⭐️⭐️
January 2, 2020

Copy/Paste into Rules Fields

  • January 2, 2020
  • 6 replies
  • 158 views

It’s incredibly painful that I cannot copy or paste into a rules field.  When you’re dealing with hundreds of tenants across various segments, it’s not fun to have to manually do this when groups need to move.  

    6 replies

    harshibanka
    Gainsight Employee ⭐️⭐️
    January 3, 2020

    @alb From where are you trying to copy and what kind of fields?

    Otherwise, we support copy/paste from a csv file, also if your groups are repeatable or have common attributes, you can use “Segment”.

    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    alb
    albAuthor
    Contributor ⭐️⭐️⭐️⭐️
    January 3, 2020

     

    Cannot cut or copy or paste in any of these types of fields.

    dileepnalla
    Gainsight Employee ⭐️⭐️
    January 6, 2020

    Hi @alb ,

     

    Except for the number type fields, rest all fields support pasting multiple unique values at once.

    However, you cannot copy them from PX UI, you can have the values in CSV format, and paste them at once in all the required segment rules

     

    Here is the small video

     

     

    Thanks

    Dileep Nalla

    Thanks, Dileep Nalla
    alb
    albAuthor
    Contributor ⭐️⭐️⭐️⭐️
    January 6, 2020

    Hi Dileep, I think you just validated my concerns.

    I cannot copy from one segment to another.

    Can only paste from a comma-delimited list, but I can’t export my existing list so that’s useless.  This is a poor user experience.

    Thanks again for listening!

    mickey
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    January 31, 2020

    @alb nice little enhancement is coming your way next week

     

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    February 3, 2020

    A new Copy to clipboard button is available in the Audience Rules Section of Engagements with today’s product release. When you click this button, all the values inserted in the rule are copied. You can paste the values into the Audience section of another engagement. This feature is also available in the Segment Rules.

    Lila Krutel, Dir. Global Education Services