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josh_grigone
Gainsight Employee ⭐️
josh_grigone
Gainsight Employee ⭐️
September 13, 2016

Copy the "Enabled Comments" section of CTAs to Chatter

  • September 13, 2016
  • 2 replies
  • 43 views
Received an interesting request via the Support channel to have the comments for a CTA essentially pasted, or posted, to chatter once the particular CTA is closed - not to be confused with posting comments on CTAs to chatter.

To clarify, user wants to automatically copy the enabled Comments section to Chatter, not have the users post to chatter from the CTA. They are using a report of CTA data that includes the Comments field as an account history and wanting to mirror that data into chatter for the Sales Rep to see.

Have other users found a way to accomplish this?

Thanks!

      2 replies

      allastair_meffen
      allastair_meffen
      Contributor ⭐️⭐️⭐️
      September 13, 2016
      I have not found a way to do this but I know that my team would love it if this could happen automatically rather than constantly copying and pasting either into the comments or into Chatter.
      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      September 22, 2016
      Hi,

      Thanks for the post. We will look into the possibilities of enabling this feature.

      Thanks,
      Nitisha
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