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Create custom widgets similar to Open CTA's

  • April 17, 2018
  • 4 replies
  • 60 views

cameron_wright
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I have a customer that would like to be able to make widgets similar to the one below, there are multiple use cases here: 

Open Support tickets by priority being one of them.
I find that this would be super helpful for all customers if they had their support teams using GS.

4 replies

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • April 18, 2018
Hi Cameron,

Are they specifically wanting to add the widgets to the C/R360?

Just wanted to point out that there is a widget report type available for dashboard reports.

cameron_wright
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  • Author
  • Gainsight Employee ⭐️⭐️
  • April 18, 2018
Specifically look like the Open CTA's widget where we have a "report like" widget.

sai_ram
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  • Expert ⭐️⭐️
  • April 26, 2018
Hi Cameron, What is the exact use-case for Open CTA's widget? Could you please elaborate more on this and who is the customer requesting for this need? 

lara_johnson
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  • Contributor ⭐️⭐️
  • April 2, 2020

We would like this as well. There are custom “report like” widgets that we would like to be able to display in the summary section. 

A few examples...

-Existing Open CTAs widget does not display objective CTAs

-We would like to Show Success Plans by type

-Cases by priority