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cameron_wright
cameron_wright
Gainsight Employee ⭐️⭐️
Apr 17, 2018 9:49 PM UTC

Create custom widgets similar to Open CTA's

I have a customer that would like to be able to make widgets similar to the one below, there are multiple use cases here: 

Open Support tickets by priority being one of them.
I find that this would be super helpful for all customers if they had their support teams using GS.

      4 replies

      lila_meyer
      lila_meyer
      Gainsight Employee ⭐️⭐️⭐️
      Apr 18, 2018 12:02 AM UTC
      Hi Cameron,

      Are they specifically wanting to add the widgets to the C/R360?

      Just wanted to point out that there is a widget report type available for dashboard reports.
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      Lila Krutel, Dir. Global Education Services
      cameron_wright
      cameron_wrightAuthor
      Gainsight Employee ⭐️⭐️
      Apr 18, 2018 12:04 AM UTC
      Specifically look like the Open CTA's widget where we have a "report like" widget.
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      Cameron Wright - Sr. Security Engineer
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Apr 26, 2018 1:41 PM UTC
      Hi Cameron, What is the exact use-case for Open CTA's widget? Could you please elaborate more on this and who is the customer requesting for this need? 
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      lara_johnson
      lara_johnson
      Contributor ⭐️⭐️
      Apr 2, 2020 2:57 PM UTC

      We would like this as well. There are custom “report like” widgets that we would like to be able to display in the summary section. 

      A few examples...

      -Existing Open CTAs widget does not display objective CTAs

      -We would like to Show Success Plans by type

      -Cases by priority

       

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