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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
Sep 5, 2017 8:21 PM UTC

Customize Low, Normal, High priority CTA's in Cockpit

Currently, It appears that when you sort cockpit by Priority that is just follows alphabetic sorting. The customer would like to be able to have high priority at the top which doesn't appear to be possible .

      5 replies

      Gainsight Employee ⭐️
      hitesh_sharma
      Gainsight Employee ⭐️
      Sep 6, 2017 10:20 AM UTC
      Hi Steve,

      Currently for the Group By options we Sort by Alphabetical order, this is mainly because we can have multiple option in Global and Account.

      Its already in our roadmap.

      Regards,
      Hitesh
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        amanda_kamich
        amanda_kamich
        Contributor ⭐️⭐️
        Mar 7, 2018 10:28 PM UTC
        I agree that it would be great to see the sort order go H-M-L or L-M-H instead of alphabetical order!
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          sai_ram
          sai_ram
          Expert ⭐️⭐️
          Mar 14, 2018 10:49 AM UTC
          Hi Amanda, Sorry for the inconvenience .Yes, I agree we don't support it now. As a workaround could you please number the priority. 

          Example: 1-Low, 2- Normal, 3- High.
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            jasminebondc
            Contributor ⭐️⭐️⭐️
            Jul 12, 2019 3:30 PM UTC
            This would be fantastic for our use as well!

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            katepalli
            Gainsight Employee ⭐️
            katepalli
            Gainsight Employee ⭐️
            Apr 30, 2020 8:16 PM UTC

            Lara from Tableau software, Inc also requested this feature to sort by priority in the cockpit.

            Current: High, Low, Medium (Alphabetically)

            Expected: High, Medium, Low

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