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steve_davis
Gainsight Employee ⭐️⭐️
June 21, 2017

Customizing the "Customer Search" box

  • June 21, 2017
  • 1 reply
  • 54 views
I have a customer request to be able to limit the customer search box to just Global Ultimate Accounts. They have multiple subsidiaries and children accounts with similar names. When searching into this box, the user could never pinpoint the specific ultimate within the massive amounts of results. 

They have a global ultimate field in SFDC so my thought would be to allow a filter on that box to just (for example) look at Global Ultimate != Null. This could allow for other customizations to this search. 

    1 reply

    joseph_siudzinski
    Helper ⭐️
    June 21, 2017
    I just had the same use case come up so big plus one here!