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tara
Contributor ⭐️⭐️
July 28, 2016

Disabling Gainsight users from deleting or adding customer accounts

  • July 28, 2016
  • 11 replies
  • 96 views
We are importing customers from Salesforce and want to prevent the CSM from being able to delete and add their own customers.  Currently this is not part of the product.

    11 replies

    johnny_burtchaell
    Helper ⭐️
    March 20, 2018
    What's the progress on this?
    And restricting access to the customers tab is a terrible idea. That's where CSMs can access a list of their customers. I recommend removing the Trashcan  Icon (delete) from the customers tab and also disable the ability to "Add Account" from the SFDC Account.