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tara
tara
Contributor ⭐️⭐️
Jul 28, 2016 5:03 PM UTC

Disabling Gainsight users from deleting or adding customer accounts

We are importing customers from Salesforce and want to prevent the CSM from being able to delete and add their own customers.  Currently this is not part of the product.

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      johnny_burtchaell
      johnny_burtchaell
      Helper ⭐️
      Mar 20, 2018 3:51 PM UTC
      What's the progress on this?
      And restricting access to the customers tab is a terrible idea. That's where CSMs can access a list of their customers. I recommend removing the Trashcan  Icon (delete) from the customers tab and also disable the ability to "Add Account" from the SFDC Account.

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