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Display Comment box in the Feedback section according to the scores in the NPS survey Engagement in

  • October 14, 2019
  • 1 reply
  • 67 views

shireesha_reddy
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With the current design In the NPS survey Engagement feedback section, Users are allowed to give comments or reviews for all the scores. Unlike it, Can we make it possible to give reviews only for particular scores?

Eg Usecase: When the customer gives the rating between 8-10, Then only the comment section should be displayed with the following text "thank you for the high score, Please give us the review".

1 reply

shireesha_reddy
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  • Author
  • Helper ⭐️
  • October 14, 2019
@ciarapeter Please review