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Drill down to R360 without going thru C360

  • January 24, 2019
  • 2 replies
  • 18 views
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Use Case:

Customer would like to be able to drill down to R360 without needing to go through C360.

  • GS would be smart enough to look at CSM and/or Product assignments to bring up the R360 for a Account without launching C360, and would like the R360 to be default tab vs. C360.


    kevin_rivers
    A

    2 replies

    joseph_siudzinski
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    Which areas of the product are you looking at for this? We typically control this through reports/dashboards and don't show links to C360. Instead just add hyperlinks straight to R360.

    jitin_mehndiratta
    Denise,

    Easy & breadcrumb navigation to R360 without going to C360 is on our roadmap. The timelines are yet to be finalized. I will keep you posted on the same.

    Thanks,

    Jitin

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