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Edit Ability For Timeline Activities Related To A CTA

  • February 1, 2018
  • 4 replies
  • 30 views

steve_davis
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After doing a few timeline updates last night, I found a typo and wanted to correct. I noticed something that took me awhile to debug, but I think I have figured out. It lead me to this enhancement request:

  • Timeline Activity #1 wasn't related to a risk CTA that I was working on and I could edit that Activity from the C360 page.
  • Timeline Activity #2 was created via a Risk CTA. Even though it shows (as it should) on the C360 page, it doesn't appear that you can edit the timeline activity from the C360 page. 
  • I had to then navigate to the CTA and there is where I can edit this activity and correct my typo. 
Ask: Can we get the ability to edit CTA related Activities from the timeline? This scenario can be a bit confusing for users and leaving them wondering why they can only edit "some" activities. 

4 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • February 9, 2018
Hi Steve,

Absolutely! This will be available in next 1-2 months.

Thanks,
Nitisha

cameron_wright
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  • Gainsight Employee ⭐️⭐️
  • March 22, 2018
Also to add, you cannot delete an activity from the timeline if it was made via the CTA!

sacha
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • March 22, 2018
This!

nitisha_rathi
  • Expert ⭐️⭐️
  • April 4, 2018
Hi,

Editing/ deleting all activities and drafts from 360 will be available in April release (i.e. in few days)

Thanks,
Nitisha