Skip to main content
nora_soza
Helper ⭐️
August 18, 2017

Email Assist - Request to add 'Email Clicked' date and 'Link Clicked' URL to Detail view

  • August 18, 2017
  • 2 replies
  • 33 views
In addition to Email Opened information, there is a request from our CSMs to add click and link information to the expanded CTA Task view. I couldn't find a way to add it myself.

    2 replies

    Gainsight Employee ⭐️
    August 18, 2017
    Hi Nora,

    As Part of Summer release(will be available on Sept 1st week), we are showing total count of URL clicks and in the tooltip we are showing the URL's and click made against each,



    Hope this helps.

    Note: For URL to be tracked we need to enable tracking in Template,


    More details will be shared in the Release Notes that will be shared at the time of Release

    Regards,
    Hitesh
    nitisha_rathi
    Expert ⭐️⭐️
    August 21, 2017
    Adding to Hitesh's point, we will add showing 'last linked clicked' and 'link clicked on' in our roadmap.

    Thanks,
    Nitisha