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andrew_biehle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 23, 2019

Email notification when a rule in a rule chain doesn't fire.

  • July 23, 2019
  • 1 reply
  • 32 views
Posting on behalf of customer. Currenlty in a rule chain if a rule fires and fails, the dependent rules associated to that one will not run at all. In that instance you'll receive an email notification that the rule failed or partically failed if you have it setup like that. However you don't receive a notification if a dependent rule doesn't run. In the future it would be nice to include something like that.

    1 reply

    dan_ahrens
    Expert ⭐️⭐️⭐️
    July 30, 2019
    VP of Customer Success at Forcepoint