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Contributor ⭐️⭐️⭐️
July 22, 2019

Email to timeline functionality attachments enhancement

  • July 22, 2019
  • 43 replies
  • 969 views
Hey,

Just found out that the images in one's signature are counted towards the 5 attachments limit in the email to timeline functionality. Is it possible to count only the actual attachments and take the images in signature in consideration only for the size limit? What do you think?

Thanks,

Lucian

    43 replies

    cnichols
    Helper ⭐️
    March 17, 2021

    @asmith  - here’s the attachment issues. 

     

    cnichols
    Helper ⭐️
    March 17, 2021

    @sai_ram  - Can you see if there are any updates on this? Our users continue to experience these issues due to attachment numbers. 

     

    CC: @asmith 

    Chirag
    Helper ⭐️
    March 25, 2021

    Hi @cnichols, Sorry for the inconvenience caused, This is a valid ask but, We don’t have an immediate plan to support this as the team is occupied with other High-Priority items.

    cnichols
    Helper ⭐️
    July 6, 2021

    Hi @Chirag , 

    Any chance there have been any updates on this?

     

    Thanks,

     

    Cody 

    Contributor ⭐️⭐️
    July 6, 2021

    Hey,

    We are also being hit with this.

    All our company have  standard emails, which include 5+ images.

    This means the feature doesnt work, as all it includes is the images from our signature.

    We REALLY need some kind of filter for email sig attachments ASAP please

    victoria_peeker_barry
    Contributor ⭐️⭐️⭐️⭐️⭐️
    July 15, 2021

    This is a huge issue for us as well...please provide an ETA

    Victoria
    mhope
    Contributor ⭐️
    January 12, 2022

    Hey,

    Just found out that the images in one's signature are counted towards the 5 attachments limit in the email to timeline functionality. Is it possible to count only the actual attachments and take the images in signature in consideration only for the size limit? What do you think?

    Thanks,

    Lucian
     

    Bumping this problem again as this is really impacting our business too!

    anirbandutta
    Expert ⭐️
    January 13, 2022

    Bumping this problem again as this is really impacting our business too!

    @soumitrasahu , any idea about the latest on this?

    It's an opportunity for engagement
    February 10, 2022

    this is a big issues for us as well. Please update us on ETA when you can! 

    Contributor ⭐️
    February 16, 2022

    This is a huge concern for our company as our standard signatures are also more than 5 images (FB, LI, etc.). We receive a “some attachments rejected” notification with every send to Timeline and prioritized “real” attachments are often missed. Anything we can do to prioritize this would be appreciated. Seems like there are several voices out there feeling the same Timeline pain.