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Email to Timeline: Unable to find account

  • May 23, 2019
  • 1 reply
  • 24 views

heather_hansen
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Would be great if when an email to timeline couldn't attach to an account/contact, an email went back to the person sending it to let them know they could find it in the Global Timeline drafts.

1 reply

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • May 23, 2019
Hi Heather, It's like you read our minds! We are adding a number of notifications to the Email to Timeline functionality to let users know when and why the entry failed to log to Timeline, and how to resolve the error.