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heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
May 23, 2019

Email to Timeline: Unable to find account

  • May 23, 2019
  • 1 reply
  • 35 views
Would be great if when an email to timeline couldn't attach to an account/contact, an email went back to the person sending it to let them know they could find it in the Global Timeline drafts.

    1 reply

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    May 23, 2019
    Hi Heather, It's like you read our minds! We are adding a number of notifications to the Email to Timeline functionality to let users know when and why the entry failed to log to Timeline, and how to resolve the error.

    Lila Krutel, Dir. Global Education Services