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sai_ram
sai_ram
Expert ⭐️⭐️
March 13, 2018

Enable option for selection of 0-10 scoring scale including granularity to the tenth decimal.

  • March 13, 2018
  • 1 reply
  • 24 views
Enable option for selection of 0-10 scoring scale including granularity to the tenth decimal. When hovering over summary information, have it just show the Health Score and not (ex: Label 10, Score 95), needs to show 9.5

      1 reply

      minh_phan
      minh_phan
      Gainsight Employee ⭐️⭐️
      April 13, 2018
      We’ve been researching feasibility of this enhancement request and it is a large and higher risk undertaking. The challenge is that the 0-100 scoring scheme is pervasive in the product. It touches many areas both in the UI and backend e.g. 360 views, reports, rules, etc. w/ interdependencies.

      We are capturing your feedback for the next opportunity to address this area (configuration for 1. The range of scoring, 2. The precision of the scoring scheme 3. Ability to specify rounding method (up or down) of the precision), but this is not something we see as feasible currently.
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