Skip to main content
shiv_kumar_katiyar
shiv_kumar_katiyar
Gainsight Employee ⭐️⭐️
Mar 19, 2019 3:38 AM UTC

[Enhancement]Gainsight Connect Sync Issue

Generally, 'Import Now' will fetch the data which has modified date greater than last sync success time. So whenever there is change in GS Connect Mapping, we recommend user to run import using import date option which is nothing but a kind of historical run.



​

So the bottom line ask here is -

Is there any way you can suggest to update the help text on those buttons- Import Now and Import from date. OR,



When mapping is updated, pop-up a notification to the user to run a historical import?

      2 replies

      spencer_engel
      spencer_engel
      Expert ⭐️
      Mar 19, 2019 1:01 PM UTC
      Big-time +1 to this. Would help deflect a lot of support tickets an, more importantly, confusion/frustration for our admins.

      Translate
      jeremy_curry
      jeremy_curry
      Helper ⭐️⭐️
      Mar 19, 2019 3:18 PM UTC
      This would a big help. Maybe the help text would be something like "Import all data modified since last import" and "Import all data that has been modified since {date picker}"

      Translate
      Terms & ConditionsAccessibility statement