As per the current behavior of 'Set Score 2.0' action, it is not displaying the account name in the rule result sheet although the field is there in the show section of the output.
As a workaround one has to download the output from the rule execution history and compare.It would be great if that gets included in the rule result sheet with all the show fields for the action type "set score 2.0"
[Enhancement Request]To show account name in the rule result sheet fro set score 2.0 action type
+2
The download feature is not opening in a way I can compare files in Excel. It downloads as a PDF to my computer and I can't do anything with it, cannot open it and cannot convert it. I get an error when I try.
+2I have discovered a fairly quick workaround to this if needed:
-Clone the rule
-Bring "Account Name" into the show fields
-For the Scorecard Comment just put the token for account name (@accountname)
-Run in test mode
-Use comments field as your validation for account name
Hope this helps and looking foward to this being added into the product.
-Clone the rule
-Bring "Account Name" into the show fields
-For the Scorecard Comment just put the token for account name (@accountname)
-Run in test mode
-Use comments field as your validation for account name
Hope this helps and looking foward to this being added into the product.
Hi Shiv & Steve,
We will be enhancing the the result sheet to include the account name
We will be enhancing the the result sheet to include the account name
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.