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toddmassey
toddmassey
Helper ⭐️
December 13, 2018

Enhancement to self select @mentions in timeline

  • December 13, 2018
  • 1 reply
  • 42 views
Our team would love to be able to @mention themselves in timeline. The main reason for this is that not everyone who needs a copy of the notes are Gainsight users. So if the activity author could self @mention they could get the ability to forward the email. Another option would be for someone to be able to email an activity to themselves.

    1 reply

    nitisha_rathi
    nitisha_rathi
    Expert ⭐️⭐️
    February 20, 2019
    Hi Todd,

    We intentionally disabled notifications when someone @mentiones themselves as this may create a lot of noise for users.

    We plan to give the capability(similar to Email Assist) to email an activity directly from Timeline to all/few attendees. Once we implement it, your use-case should be solved. ETA not yet decided.

    Thanks,

    Nitisha

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