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alex_legay
alex_legay
Helper ⭐️⭐️⭐️
February 28, 2019

Expanded Email to Timeline attachment options

  • February 28, 2019
  • 2 replies
  • 64 views
Right now email to timeline can only pass through a max of 5 attachments. Is it on the roadmap to expand this? As signatures can contain images I have seen some concern from customers that this may not be sufficient.

Also, if there are more than 5, a random 5 are added.

      2 replies

      dboan2019_
      dboan2019_
      Contributor ⭐️
      February 28, 2019
      To follow up on this, it would also be great if the feature automatically prioritized real attachments on the email before converting the images within the thread into additional attachments. This would ensure the priority files are always captured rather than just signature images.

        sagan_sherlin
        sagan_sherlin
        Helper ⭐️⭐️
        July 15, 2019
        Adding.

        We just recently were able to roll out Email to Timeline and are running into this problem as well - between our sigature logos, and our customers. The common size we're seeing with the signature logos is 2kb so while there is a maxium size for attachments, could their also be a minium size for attachatments? Or the ability to allow the largest logo (within limitiations) to be attached first - and then so forth based on size?

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