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Export Gainsight360

  • June 12, 2017
  • 13 replies
  • 78 views
nadav_shemtov
Hello, 

A few of my customers have shown interest in exporting section from the Gainsight 360 view, specifically for the sections on their own usage data that they'd like to share back with the teams and management. 

Is that planned, as I understanding currently Gainsight 360 views are not exportable? 

Thanks, 
Nadav
    E
    tzundelgainsightcom
    smathew4

    13 replies

    zach_davis
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    • zach_davis
    • Helper ⭐️
    • October 27, 2017
    Do we have an update on this Nadav? I am getting this request as well.
    tzundelgainsightcom
    ankita_yadav
    • ankita_yadav
    • Contributor ⭐️⭐️⭐️⭐️
    • February 22, 2018
    Hi Nadav,

    As of now, we do not have support for export in Gainsight360. It is only in view mode. We have a roadmap to support export in Gainsight360 as well.

    Right now it is implemented for shared layouts (External Sharing).

    We'll update you accordingly. 

    Thanks,
    Ankita
    tanya_strauss
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    • tanya_strauss
    • Contributor ⭐️⭐️⭐️
    • March 13, 2018
    I have a client interested in exporting G360 as well. Thanks!
    Director, Customer Success | Druva
    thomas_evans
    kate_green
    ankita_yadav
    • ankita_yadav
    • Contributor ⭐️⭐️⭐️⭐️
    • March 14, 2018
    Thanks Tanya for the information. Enabling export in G360 is on our roadmap. Once we finalize we will update you. 
    kate_green
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    • kate_green
    • Helper ⭐️⭐️
    • August 8, 2018
    Agreed - we want to export some of the User Details to understand better how our licenses are being used by our team.
    cameron_wright
    cameron_wright
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    • cameron_wright
    • Gainsight Employee ⭐️⭐️
    • August 9, 2018
    I feel like this should be a standard function. Agree!
    Cameron Wright - Sr. Enterprise Support Analyst
    hardik_mota
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    • hardik_mota
    • Helper ⭐️
    • September 28, 2018
    Hi Team,

    One of my customers (OutSystems Inc.) has inquired about this capability as well. I will be directing them to this post for further updates.

    Hardik
    azhar_uddin
    • azhar_uddin
    • Helper ⭐️⭐️
    • October 4, 2018
    Hi Hardik, They want to download each section as a .png ?
    hardik_mota
    Forum|alt.badge.img+4
    • hardik_mota
    • Helper ⭐️
    • October 4, 2018
    Azhar, They have requested a file (CSV/ XLS)
    Hardik
    darkknight
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    • darkknight
    • Expert ⭐️
    • December 6, 2018
    I really want this functionality too. I keep having to go to Gainsight support to get support case and bug report stats (for internal stakeholder updates). Would be incredibly helpful if we could export this data ourselves.

    Jeff Kirkpatrick
    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • December 6, 2018
    Hi Jeff,

    Changing this to idea post and redirecting this to our product team for more inputs.

    Thanks for posting!

    smathew4
    • smathew4
    • Contributor ⭐️⭐️⭐️⭐️
    • November 13, 2019

    +1

    lila_meyer
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    • lila_meyer
    • Gainsight Employee ⭐️⭐️⭐️
    • November 18, 2019

    This didn’t get changed to an Idea post until now, so please feel free to Vote above if this is an important enhancement for you.

    Lila Krutel, Dir. Global Education Services
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