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nadav_shemtov
nadav_shemtov
Contributor ⭐️⭐️⭐️⭐️⭐️
Jun 12, 2017 4:31 PM UTC

Export Gainsight360

Hello, 

A few of my customers have shown interest in exporting section from the Gainsight 360 view, specifically for the sections on their own usage data that they'd like to share back with the teams and management. 

Is that planned, as I understanding currently Gainsight 360 views are not exportable? 

Thanks, 
Nadav

      13 replies

      zach_davis
      zach_davis
      Helper ⭐️
      Oct 27, 2017 5:59 PM UTC
      Do we have an update on this Nadav? I am getting this request as well.
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        ankita_yadav
        ankita_yadav
        Contributor ⭐️⭐️⭐️⭐️
        Feb 22, 2018 1:14 PM UTC
        Hi Nadav,

        As of now, we do not have support for export in Gainsight360. It is only in view mode. We have a roadmap to support export in Gainsight360 as well.

        Right now it is implemented for shared layouts (External Sharing).

        We'll update you accordingly. 

        Thanks,
        Ankita
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        tanya_strauss
        tanya_strauss
        Contributor ⭐️⭐️⭐️
        Mar 13, 2018 6:09 PM UTC
        I have a client interested in exporting G360 as well. Thanks!
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        Director, Customer Success | Druva
          ankita_yadav
          ankita_yadav
          Contributor ⭐️⭐️⭐️⭐️
          Mar 14, 2018 5:11 AM UTC
          Thanks Tanya for the information. Enabling export in G360 is on our roadmap. Once we finalize we will update you. 
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          kate_green
          kate_green
          Helper ⭐️⭐️
          Aug 8, 2018 10:29 PM UTC
          Agreed - we want to export some of the User Details to understand better how our licenses are being used by our team.
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            cameron_wright
            cameron_wright
            Gainsight Employee ⭐️⭐️
            Aug 9, 2018 2:05 PM UTC
            I feel like this should be a standard function. Agree!
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            Cameron Wright - Sr. Security Engineer
            hardik_mota
            hardik_mota
            Helper ⭐️
            Sep 28, 2018 1:21 PM UTC
            Hi Team,

            One of my customers (OutSystems Inc.) has inquired about this capability as well. I will be directing them to this post for further updates.

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            Hardik
            azhar_uddin
            azhar_uddin
            Helper ⭐️⭐️
            Oct 4, 2018 9:50 PM UTC
            Hi Hardik, They want to download each section as a .png ?
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            hardik_mota
            hardik_mota
            Helper ⭐️
            Oct 4, 2018 9:56 PM UTC
            Azhar, They have requested a file (CSV/ XLS)
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            Hardik
            darkknight
            darkknight
            Expert ⭐️
            Dec 6, 2018 1:11 PM UTC
            I really want this functionality too. I keep having to go to Gainsight support to get support case and bug report stats (for internal stakeholder updates). Would be incredibly helpful if we could export this data ourselves.

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            Jeff Kirkpatrick
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